FAQ

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Zuum pulls data for 7 social media networks, Facebook, Twitter, YouTube, Instagram, Google Plus, Pinterest and LinkedIn. For Facebook, Twitter and LinkedIn, there’s both public and private data. Zuum also pulls a large quantity of Google Analytics data, including site visits from each social network, and conversion number and revenues data.

[/et_pb_accordion_item][et_pb_accordion_item title=”Does Zuum have historical data?”]

Yes, Zuum has various types of historical data, going back for different lengths depending on the source and type of data. We can also do custom data gathering and/or sourcing.

[/et_pb_accordion_item][et_pb_accordion_item title=”Is there a cost for multiple logins on a single plan?”]

No, Zuum offers unlimited logins so your entire team can access, view and share the same data.

[/et_pb_accordion_item][et_pb_accordion_item title=”Does Zuum require a contract?”]

No, Zuum is available by open ended subscription. You can cancel your subscription at any time and it will expire at the end of the current month.

[/et_pb_accordion_item][et_pb_accordion_item title=”How fast can I have my account set up?”]

Generally, we can have most accounts set up within 24 hours.

[/et_pb_accordion_item][et_pb_accordion_item title=”What languages will Zuum support?”]

Zuum is designed for English and also works in most European languages. We even have customers using it with Thai.

[/et_pb_accordion_item][et_pb_accordion_item title=”Will Zuum work on an iPad?”]

Yes, Zuum is HTML5 compliant, so it will work on iPads, and even iPhones if you can see that small of print.

[/et_pb_accordion_item][et_pb_accordion_item title=”What industries does Zuum work best on?”]

Zuum delivers insights for almost every industry that would want to operate a successful Facebook marketing program. Whether you have 1,000 or 10,000,000 fans, Zuum can let you know what’s inspiring, motivating, and causing those fans to engage with your community.

[/et_pb_accordion_item][et_pb_accordion_item title=”What if I need technical support?”]

Please send an email to support@zuumsocial.com and include your account username and a thorough description of your question or issue.

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